Go to our website »

Jobs at GoKart Labs

Digital Business Analyst (Washington D.C.)

Location: Washington, DC

Department: Technology

Type: Full Time

Min. Experience: Experienced

We are looking for a BA who has experience with digital product development, particularly consumer web/mobile apps. At other places, you may be called a Product Owner.  Regardless of your title,  you have been part of product teams that create roadmaps for custom digital products and break it down into clear deliverables. 


Why This Job Is Important

As a Digital Business Analyst, you own clarity. You are a synthesizer, a problem solver, capable of digging into complex problems, driving resolution, and ensuring ubiquitous clarity & understanding. You own shared understanding across the project spectrum from high-level business objectives to detailed functionality at the feature level. You are a project trailblazer, constantly anticipating what needs to be done next. You are a voice and advocate for both end users as well as businesses. You have a high regard for usability, managing scope, and process. You are a natural communicator.


What You Will Be Doing

  • Lead the requirements gathering process for strategic, large-scale web and/or application projects.
  • Work closely with the client, strategy, design, UX, and dev teams from project inception to completion.
  • Ensure business, functional, and technical requirements are captured, organized, approved by the client, and followed throughout the life-cycle of the project.
  • Facilitate internal work sessions & stakeholder interviews.
  • Analyze requirements & identify gaps.
  • Create functional specifications, user scenarios, and process flow diagrams. 
  • Possess strong understanding of web best practices and user experience.
  • Champion Agile development cycles, authoring and testing user stories.
  • Ensure solutions fulfill both the client’s business and the user’s needs.


What You Are Good At

  • You’re comfortable with solving complex problems, have a passion for clarifying the ambiguous and ensuring ubiquitous understanding.
  • You have a knack for seeing what’s missing AND asking the questions others don’t think of.
  • You document visually, creating reactions that build consensus and move teams forward.
  • You’re able to gain and retain the trust of clients and team members.
  • You have a strong portfolio of work demonstrating the ability to organize, analyze, and prioritize a vast array of information.
  • You can cope with rapidly changing information on multiple project tracks.
  • You have experience with and care about user-centered design patterns and methodologies.
  • You’re an excellent communicator with the skills to deftly articulate inquiries, recommendations, and summarize understanding.
  • You have a strong familiarity with mainstream web solutions and standard user controls.
  • You have a laser-focused attention to detail, manage your time well, and are extremely organized.


What You Have Done

  • BA experience in digital or interactive teams building custom digital products. Bonus points if you have agency experience.
  • 3-5 yrs experience in an agile development setting. Bonus points if you are scrum master. 
  • Expertise in quality control a plus
  • Ability to decipher analytics data to inform functionality updates
  • Mobile experience
  • Active in the BA/UX community


GoKart Labs is committed to building a culturally diverse team and strongly encourages applications from female and minority candidates. If you are a member of an under-represented group in technology, we encourage you to apply.

Forward this Position
Recipient email address (one)
Your name
Your email address
Enter a message (optional)
Human Check*
Apply for this Position
* Required fields
First name*
Last name*
Email address*
Location *
Phone number*

Attach resume as .pdf, .doc, or .docx (limit 2MB) or paste resume

Paste your resume here or attach resume file

Cover Letter*
Who referred you to this position?
What’s your citizenship / employment eligibility?
LinkedInLinkedIn profile URL:
Website, blog or portfolio:
Desired salary
In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye!*
References: Please enter names and contact information: